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How to Create Your Will Online Safely and Efficiently in the UK

  • Writer: East Sussex Wills
    East Sussex Wills
  • Jun 13
  • 13 min read

Sorting out your will might seem like a big, complicated job, but these days, you can actually create your will online from the comfort of your own home. It’s a pretty handy way to get things done, and it can save you a lot of time and hassle compared to the old-fashioned methods. This article will walk you through how to create your will online in the UK, making sure it's all above board and works for you.

Key Takeaways

  • Online will services can be a good choice for many people, but picking a reliable provider is important.

  • Make sure your online will is witnessed correctly to make it legally binding.

  • There are various online will options available, including some free ones, but be careful with what they offer.

  • Storing your will safely and letting your executors know where it is are important steps after you create it.

  • Review and update your will after big life events to keep it current and effective.

Understanding Online Will Writing Services

Benefits of Creating Your Will Online

Online will writing services have become increasingly popular, and for good reason. They present a convenient alternative to traditional solicitors, often at a lower cost. The primary benefit is accessibility; you can create or update your will from the comfort of your own home, at a time that suits you.

  • Convenience: No need to schedule appointments or travel to a solicitor's office.

  • Cost-effective: Online services are generally more affordable than traditional methods.

  • Speed: You can complete the process relatively quickly, often in under an hour.

However, it's important to remember that online services are best suited for straightforward situations. If you have complex assets, business interests, or family arrangements, seeking professional legal advice is still the best course of action.

Choosing a Reputable Online Provider

Not all online will writing services are created equal. It's vital to do your research and choose a provider with a solid reputation. Look for companies that are transparent about their processes, offer clear pricing, and have positive customer reviews. Check if the online will writing services are supervised by a solicitor regulated by the Solicitors Regulation Authority.

Consider these factors when making your choice:

  • Accreditations: Does the provider have any relevant certifications or affiliations?

  • Customer Support: Is there a readily available customer service team to answer your questions?

  • Security: What measures does the provider take to protect your personal information?

What to Expect from Online Will Services

Generally, online will services work by guiding you through a series of questions about your assets, beneficiaries, and wishes. The platform then uses your answers to generate a legally binding will document. It's important to read through the document carefully to ensure it accurately reflects your intentions. Some services, like Octopus Legacy, offer a simple online interview to record your wishes.

Here's a typical process:

  1. Registration: You'll need to create an account and provide some basic information.

  2. Questionnaire: You'll answer a series of questions about your assets, beneficiaries, and wishes.

  3. Document Generation: The platform will generate a draught will based on your answers.

  4. Review: You'll need to carefully review the document to ensure it accurately reflects your wishes.

  5. Witnessing: You'll need to sign the will in the presence of two independent witnesses to make it legally valid.

Ensuring Your Online Will is Legally Sound

It's all well and good drafting a will online, but what if it's not actually valid? That's a scary thought! Let's look at how to make sure your online will stands up to scrutiny.

The Importance of Proper Witnessing

Witnessing is absolutely vital. Without proper witnessing, your will is basically worthless. It doesn't matter how clearly you've laid out your wishes; if it's not witnessed correctly, it won't be legally binding. Here's what you need to know:

  • You need two independent witnesses. These can't be beneficiaries (people who are inheriting something in the will) or their spouses/civil partners.

  • Everyone – you and both witnesses – needs to be physically present in the same room when you sign the will. No signing it separately and passing it around!

  • Each witness needs to sign the will in your presence, and you need to sign it in their presence. It's all about being there together.

It's a good idea to get witnesses who are younger than you and likely to outlive you. This makes it easier to verify the will's validity in the future, should any questions arise.

Avoiding Common Pitfalls in DIY Wills

DIY wills, whether online or on paper, are prone to errors. Here are some common mistakes to watch out for:

  • Ambiguous Language: Vague wording can lead to disputes. Be specific about who gets what. For example, instead of saying "my jewellery to my daughters", name each daughter and which pieces they should receive.

  • Incorrect Execution: As mentioned above, improper witnessing is a big one. Make sure you follow the rules to the letter.

  • Not Accounting for All Assets: Don't forget about smaller assets or digital accounts. List everything you want to be included in the will.

  • Failing to Update: Life changes – marriage, divorce, children – can all affect your will. Review it regularly and update it as needed. modernising will laws is important to keep up with.

When Professional Review is Recommended

While online will writing services are convenient, there are times when getting a professional review is a smart move. Consider it if:

  • Your estate is complex (e.g., you own multiple properties, have overseas assets, or run a business).

  • You have specific wishes that might be difficult to articulate clearly (e.g., setting up a trust for a disabled child).

  • You anticipate potential challenges to your will (e.g., from disgruntled family members).

A solicitor can spot potential problems and ensure your will is watertight. It might cost more upfront, but it could save your loved ones a lot of hassle and expense down the line. Think of it as an investment in peace of mind. You can even get it reviewed by our specialists to make sure it's completed correctly.

Comparing Online Will Writing Options

Choosing the right online will writing service can feel a bit like navigating a minefield. There are so many options out there, all promising the easiest and most affordable way to get your affairs in order. But how do you sort the wheat from the chaff? Let's break down some of the key considerations.

Online Will Providers in the UK

Okay, so you're thinking about doing your will online. Great! There are a bunch of companies in the UK offering this service. Some of the bigger names include Co-op Legal Services, Farewill, and Which?. Each has its own approach, pricing structure, and level of support. It's worth spending some time comparing them. For example, some online will writing services offer a basic will for a low price, but then charge extra for more complex clauses or features. Others might have a more comprehensive package upfront. Read the small print, and don't be afraid to ask questions before you commit.

Considering Bank Will Writing Services

Did you know some banks offer will writing services? It might seem convenient, especially if you already bank with them. Sometimes they are under £100, or even free, but you might later find you pay through the nose in hidden charges. However, it's really important to proceed with caution. Banks aren't necessarily specialists in will writing, and their services might be quite basic.

Here's what to watch out for:

  • Hidden fees: Banks might charge high fees for administering your estate after you die. This can eat into the inheritance your loved ones receive.

  • Lack of flexibility: Bank wills might not be suitable if you have complex family situations or assets.

  • Conflict of interest: The bank might try to sell you other financial products when you're making your will.

It's always a good idea to get independent advice before using a bank's will writing service. A solicitor or specialist will writer can help you understand the potential risks and ensure your will is tailored to your specific needs.

Free Will Services: What to Watch Out For

Everyone loves a freebie, right? But when it comes to something as important as your will, free isn't always best. Free will services often have catches. They might try to sell you other products or services, or they might not provide adequate support. Beware free will-writing services, or companies, that name themselves as executors of your will after you pass away. Your estate will generally face steep legal fees down the line when it comes to administering your estate. Also, the quality of the will itself might be questionable. It might not be legally sound, or it might not reflect your wishes accurately. If your situation is complex, seeking professional advice can be a good idea, as it's very easy to make a mistake that could make your will invalid or ambiguous. You can also opt to write the will yourself and have a professional review it, which will often be for a lesser fee.

Here are some things to consider:

  1. Check the terms and conditions: What are you signing up for? Are there any hidden fees or obligations?

  2. Assess the level of support: Will you be able to get help if you need it? Is there a helpline or email support?

  3. Consider the complexity of your situation: Is a free will service suitable for your needs? If you have complex assets or family arrangements, you might need professional advice.

Safeguarding Your Will After Creation

So, you've gone through the process of creating your will online. That's great! But the job isn't quite finished. Now comes the really important part: making sure your will is safe, secure, and easily accessible when it's needed. Think of it like this: you've built a treasure map, now you need to hide the treasure! Proper storage and communication are key to ensuring your wishes are carried out.

Secure Storage Options for Your Will

There are several places you can keep your will, each with its own pros and cons. It really depends on your personal circumstances and how much security you want.

  • Solicitor: Many solicitors offer will storage services, sometimes for free if they drafted the will. Others might charge a small annual fee. This can be a good option as they are professionals and used to handling important documents.

  • Bank: Some banks provide will storage, but it's worth checking the fees and access arrangements. Be careful about keeping it in a safe deposit box, as executors might face hurdles accessing it without probate.

  • Will Storage Company: These companies specialise in storing wills and other important documents. Make sure they are reputable and have secure facilities.

  • HMCTS: You can securely store your will with HMCTS by post.

Storing Your Will at Home Safely

Keeping your will at home is perfectly acceptable, but you need to be smart about it. Don't just shove it in a drawer and forget about it! Here are some tips:

  • Fireproof Safe: A fireproof and waterproof safe is ideal. This protects against damage from fire, flood, or theft.

  • Document Folder: If a safe isn't an option, use a sturdy document folder and store it in a secure, dry place.

  • Avoid Obvious Spots: Don't hide it under your mattress or in the biscuit tin! Choose a less obvious location.

It's a good idea to make a copy of your will and store it separately from the original. This can be useful in case the original is lost or damaged. However, remember that the copy is not a legally binding document.

Notifying Executors of Your Will's Location

This is perhaps the most important step. What's the point of having a will if your executors can't find it? Make sure your executors know where the original will is stored and how to access it. It's also a good idea to give them a copy (clearly marked as a copy) for their records.

  • Tell Them Directly: Have a conversation with your executors and tell them where the will is. Don't just assume they'll find it.

  • Written Instructions: Leave written instructions with the will, detailing its location and any access codes or keys needed.

  • Regular Reminders: Remind your executors periodically where the will is, especially if you move it to a new location.

By taking these steps, you can ensure that your will is safe, secure, and easily accessible when it's needed, giving you peace of mind that your wishes will be carried out.

When to Update Your Online Will

It's easy to think your will is a 'set it and forget it' kind of thing, but life throws curveballs. Things change, families grow, and laws evolve. That's why reviewing and updating your will regularly is super important. Almost half of UK wills could be out of date because of life-changing events. Don't let yours be one of them!

Life Events Requiring a Will Review

Loads of things can trigger the need to update your will. Here are a few big ones:

  • Marriage or Civil Partnership: Getting married usually revokes any existing will (except in Scotland). So, if you've tied the knot, it's time to make a new one.

  • Divorce or Separation: While divorce doesn't automatically invalidate your will, it often makes sense to update it, especially if you don't want your ex to inherit anything. Your former spouse is treated as though they are deceased, which means you won’t be able to name them as either an executor or a beneficiary unless you create a new will.

  • Birth or Adoption of a Child: New additions to the family mean you'll probably want to adjust your will to include them. Think about guardianship and financial provisions.

  • Death of a Beneficiary or Executor: If someone named in your will passes away, you'll need to update it to reflect this change. This ensures your assets go where you intend.

  • Significant Changes in Assets: Did you win the lottery? Buy a house? Sell a business? Big changes in your assets mean it's time to revisit your will to make sure everything is distributed as you wish.

The Risks of an Outdated Will

An outdated will can cause all sorts of problems. Here's what could happen:

  1. Assets Not Distributed as Intended: Your wishes might not be followed if your will doesn't reflect your current circumstances. This can lead to family disputes and legal battles.

  2. Unintended Beneficiaries: An ex-spouse could inherit, or a distant relative might receive assets you'd rather go to someone else.

  3. Guardianship Issues: If you haven't named guardians for your children, the courts will decide, which might not be what you wanted.

  4. Increased Inheritance Tax: An outdated will might not take advantage of current tax laws, potentially increasing the amount of inheritance tax your loved ones have to pay. Consider tax planning when creating your will.

It's generally recommended to review your will every three to five years, even if there haven't been any major life changes. Laws change, and your circumstances might have shifted in subtle ways you haven't considered.

Making Amendments to Your Online Will

So, you need to make changes? Here's how:

  • Codicil: For minor changes, like changing an executor, you can use a codicil. This is a separate document that amends your existing will. It needs to be signed and witnessed in the same way as your original will.

  • New Will: For major changes, like adding or removing beneficiaries, it's best to create a new will. This ensures everything is clear and up-to-date. It's often simpler than trying to piece together multiple codicils.

Remember, you can't just scribble changes on your existing will. Any alterations must be done formally, with proper witnessing. If you're using an online will service, check their policies on updates and revisions. Some offer free updates for a certain period, while others charge a fee. Also, be aware of the laws of intestacy if you don't have a valid will.

Accessibility and Support for Online Wills

It's all well and good creating a will, but what if the process isn't accessible, or you need a bit of help? Thankfully, most online will platforms are getting better at providing support and ensuring their services can be used by everyone.

Accessibility Features for Online Will Platforms

Online will platforms are increasingly aware of the need to cater to a diverse range of users. This means incorporating features that make the process easier for people with disabilities. Many platforms now offer features like screen reader compatibility, adjustable font sizes, and keyboard navigation.

Here's a quick rundown of common accessibility features:

  • Screen reader compatibility: Ensuring the platform works seamlessly with screen readers for visually impaired users.

  • Adjustable font sizes and contrast: Allowing users to customise the display for better readability.

  • Keyboard navigation: Enabling users to navigate the site without a mouse.

  • Voice recognition compatibility: Integrating with voice recognition software for hands-free use.

Some providers, like Octopus Legacy website, even aim to meet WCAG standards, demonstrating a commitment to accessibility. If you are blind or partially sighted, you can get a copy of your Will transcribed for free using RNIB’s secure transcription service to aid you with witnessing your Will once complete.

Seeking Expert Advice for Complex Situations

While online wills are great for straightforward situations, sometimes things are a bit more complicated. If you have complex family dynamics, significant assets, or specific wishes that go beyond the standard options, it's wise to seek expert advice. This might involve consulting a solicitor to ensure your will accurately reflects your intentions and complies with all legal requirements. It's always better to be safe than sorry, especially when it comes to something as important as your will. You can also write your Will with a local solicitor if you prefer.

Contacting Support for Online Will Queries

Most online will services offer some form of customer support. This can range from FAQs and email support to live chat and telephone assistance. If you get stuck at any point in the process, don't hesitate to reach out for help. A good support team should be able to answer your questions, guide you through the steps, and resolve any technical issues you encounter. Check the provider's website for contact details and support hours. Some even offer online interviews to record your wishes.

It's important to remember that online will services are not a substitute for professional legal advice. If you have any doubts or concerns, always consult a qualified solicitor. They can provide tailored guidance based on your individual circumstances and ensure your will is legally sound.

Making a will online should be easy for everyone. We've made sure our service is simple to use and offers help if you get stuck. If you need a hand, our team is ready to assist you. Find out more about how we can help you today.

Wrapping it Up

So, there you have it. Making a will online in the UK can be pretty simple and quick, which is great. But, you know, it's not always the right choice for everyone. If your situation is a bit complicated, or you've got lots of different things to sort out, maybe talking to a solicitor is a better idea. They can help make sure everything is just right. The main thing is to get a will done, one way or another. It really helps your family later on, taking away some stress when they're already going through a tough time. So, don't put it off, okay?

Frequently Asked Questions

Is it safe to make my will online?

Making a will online is generally safe, but you need to pick a trusted provider. Look for companies with good reviews and clear terms. They should protect your personal information and make sure your will is legally sound.

Is an online will legally binding?

Yes, an online will can be just as legal as one made with a solicitor, as long as it follows all the rules. This means it must be signed correctly by you and two witnesses.

How often should I update my online will?

You might need to update your will if big life changes happen, like getting married, divorced, having children, or if someone named in your will passes away. It's a good idea to check your will every few years to make sure it still reflects your wishes.

Where should I keep my online will after it's made?

After you write your will, you should store it in a safe place. This could be at home in a fireproof safe, with a professional will storage service, or even with your solicitor. Make sure your executors know where it is!

Do I need witnesses for my online will?

Yes, you usually need two witnesses to sign your will. They must be over 18, not benefit from your will, and be present when you sign it. They also need to sign it in your presence.

Are free online will services truly free?

Some online will services offer free options, but be careful. Sometimes these free services might try to charge high fees later for things like storing your will or acting as an executor. Always read the small print!

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